Are you facing the frustrating issue of your iPhone not making calls, but you can still send texts? This problem can be quite perplexing, leaving you feeling disconnected and unable to communicate effectively. In this comprehensive guide, we will explore the possible causes and solutions for this issue, ensuring that you regain full functionality on your iPhone. So, let’s dive in and get your phone back to making calls!
Check for Signal Strength
One of the primary reasons why your iPhone may not be able to make calls is weak signal strength or poor cellular reception. It’s essential to check your signal bars to determine if this is the issue. If you notice that you have low signal bars or weak signal strength, it can hinder your ability to make calls. In such cases, try moving to an area with better signal coverage or switch to Wi-Fi calling if available. Wi-Fi calling allows you to make calls using a Wi-Fi network instead of relying solely on cellular service.
Move to an Area with Better Coverage
If you are experiencing low signal strength, it could be due to your proximity to a cell tower or obstacles like buildings or natural terrain blocking the signal. Moving to a different location where the signal is stronger can help resolve the issue. Try going outside or to a higher floor if you are indoors to improve signal reception.
Switch to Wi-Fi Calling
If you have a stable Wi-Fi connection, you can enable Wi-Fi calling on your iPhone. Wi-Fi calling allows your iPhone to use an available Wi-Fi network to make calls. To enable Wi-Fi calling, go to the “Settings” app on your iPhone, select “Phone,” and then toggle on the “Wi-Fi Calling” option. This feature can be especially useful when you are in an area with weak cellular coverage but have access to a reliable Wi-Fi network.
Verify Airplane Mode is Disabled
Another common reason why your iPhone may not be able to make calls is if Airplane Mode is accidentally enabled. When Airplane Mode is turned on, it disables all wireless connections, including cellular service, to comply with airline regulations. However, if you forget to turn it off after a flight, your iPhone will not be able to make or receive calls. To check if Airplane Mode is enabled, swipe down from the top-right corner of your iPhone’s screen to open the Control Center. Look for the airplane icon, which indicates that Airplane Mode is turned on. If it is enabled, tap the icon to disable it.
Restart Your iPhone
Restarting your iPhone is a simple yet effective troubleshooting step that can resolve many software-related issues, including problems with making calls. Restarting your iPhone essentially clears the device’s memory and refreshes all running processes, potentially resolving any temporary glitches or conflicts that may be causing the problem. To restart your iPhone, press and hold the power button until the “Slide to power off” slider appears. Slide the power off slider to shut down your iPhone. Wait for a few seconds, then press and hold the power button again until the Apple logo appears on the screen, indicating that your iPhone is restarting.
Outdated software can sometimes cause unexpected issues on your iPhone, including problems with making calls. Apple regularly releases software updates that include bug fixes, security enhancements, and performance improvements. Keeping your iPhone’s software up to date ensures that you have the latest features and fixes any known issues that may be affecting your device. To check for and install software updates on your iPhone, follow these steps:
Step 1: Open the Settings App
Unlock your iPhone and locate the “Settings” app. It can usually be found on your home screen or in your app library. Tap on the “Settings” app to open it.
Step 2: Navigate to General
In the Settings app, scroll down and tap on “General.” This will open the general settings menu on your iPhone.
Step 3: Select Software Update
In the General settings menu, look for “Software Update” and tap on it. Your iPhone will then check for available updates.
Step 4: Install the Update
If an update is available, you will see a description of the update along with an option to “Download and Install.” Tap on this option and follow the on-screen instructions to install the update. Make sure your iPhone is connected to a Wi-Fi network and has sufficient battery life to complete the update process.
Reset Network Settings
If your iPhone still won’t make calls after checking signal strength, disabling Airplane Mode, and restarting the device, there may be an issue with the network settings on your iPhone. Resetting network settings can help resolve connectivity issues that may be preventing you from making calls. However, keep in mind that this will remove all saved Wi-Fi passwords, so you’ll need to reconnect to Wi-Fi networks after performing this step. To reset network settings on your iPhone, follow these steps:
Step 1: Open the Settings App
Unlock your iPhone and locate the “Settings” app. Tap on it to open the settings menu.
Step 2: Go to General
In the Settings app, scroll down and tap on “General” to access the general settings menu.
Step 3: Select Reset
In the General settings menu, scroll to the bottom and tap on “Reset.” This will open the reset options on your iPhone.
Step 4: Choose Reset Network Settings
In the Reset options, tap on “Reset Network Settings.” You may be prompted to enter your passcode to proceed.
Step 5: Confirm the Reset
A confirmation pop-up will appear, informing you that resetting network settings will remove all network-related settings on your iPhone. Tap on “Reset Network Settings” to confirm the action.
Step 6: Reconnect to Wi-Fi Networks
After the network settings reset is complete, your iPhone will reboot. Once it powers back on, go to the “Settings” app and select “Wi-Fi.” Reconnect to your Wi-Fi networks by entering the passwords for each network you previously connected to.
Check Do Not Disturb Settings
The Do Not Disturb feature on your iPhone is designed to silence calls, alerts, and notifications when enabled. If you have accidentally enabled Do Not Disturb, it may be preventing your iPhone from making calls. To check if Do Not Disturb is enabled on your iPhone, follow these steps:
Step 1: Open the Settings App
Unlock your iPhone and locate the “Settings” app. Tap on it to open the settings menu.
Step 2: Select Do Not Disturb
In the Settings app, scroll down and tap on “Do Not Disturb.” This will open the Do Not Disturb settings on your iPhone.
Step 3: Disable Do Not Disturb
In the Do Not Disturb settings, toggle off the “Do Not Disturb” switch. When the switch is off, it means that Do Not Disturb is disabled, and your iPhone will not silence calls or notifications.
Disable Call Forwarding
Call forwarding is a feature that allows you to redirect incoming calls to another number or service. If call forwarding is enabled on your iPhone, it might be sending incoming calls to a different number or service, which can prevent you from making calls on your device. To disable call forwarding on your iPhone, follow these steps:
Step 1: Open the Phone App
Unlock your iPhone and locate the “Phone” app on your home screen. Tap on it to open the phone app.
Step 2: Access Call Forwarding Settings
In the phone app, tap on the “Settings” icon, usually located in the bottom right or top left corner of the screen. This will open the call settings menu on your iPhone.
Step 3: Disable Call Forwarding
In the call settings menu, look for “Call Forwarding” and tap on it. If call forwarding is enabled, you will see a toggle switch next to it. Tap on the toggle switch to disable call forwarding. Once disabled, incoming calls will no longer be forwarded to another number or service.
Remove and Reinsert SIM Card
A faulty SIM card or poor connection can impact your ability to make calls on your iPhone. Sometimes, simply removing and reinserting the SIM card can resolve the issue. To remove and reinsert the SIM card on your iPhone, follow these steps:
Step 1: Power Off Your iPhone
Press and hold the power button on your iPhone until the “Slide to power off” slider appears. Slide the power off slider to shut down your iPhone.
Step 2: Locate the SIM Card Tray
On most iPhone models, the SIM card tray is located on the side or top of the device. Look for a small hole or metal tray that can be ejected.
Step 3: Eject the SIM Card Tray
Insert a SIM eject tool or a straightened paperclip into the small hole or slot on the SIM card tray. Apply gentle pressure until the tray pops out slightly. Alternatively, if your iPhone has a metal tray, use your fingertips or a small flathead screwdriver to carefully pry it open.
Step 4: Remove the SIM Card
Once the SIM card tray is partially ejected, gently pull it out of the iPhone. Take out the SIM card from the tray, being careful not to touch the gold contacts on the SIM card.
Step 5: Reinsert the SIM Card
Inspect the SIM card and the SIM card tray for any dust or debris. If necessary, use a soft cloth or compressed air to clean them. Place the SIM card back into the tray, aligning the notched corner of the SIM card with the cutout in the tray. Carefully insert the tray back into the iPhone until it clicks into place.
Step 6: Power On Your iPhone
Press and hold the power button until the Apple logo appears on the screen, indicating that your iPhone is powering on. Once it boots up, check if the issue of not being able to make calls is resolved.
Contact Your Carrier
If none of the above solutions work, and you are still unable to make calls on your iPhone, it’s advisable to contact your cellular carrier for further assistance. Your carrier can check for any network issues in your area, perform diagnostics on your account, or provide specific troubleshooting steps based on your carrier’s settings. They may also be able to verify if there are any known issues with your specific iPhone model or provide information on any ongoing network maintenance or upgrades that could be affecting your service.
Visit an Apple Store
If all else fails, and your iPhone still won’t make calls, it may be a hardware issue that requires professional attention. Visiting an Apple Store or authorized service provider can help diagnose and resolve hardware-related problems. Apple’s certified technicians have the expertise to identify any underlying issues with your iPhone and recommend appropriate solutions, which may include repairs or replacements if necessary. To schedule an appointment at an Apple Store or find an authorized service provider near you, visit Apple’s official website or use the Apple Support app.
Q: Why is my iPhone unable to make calls?
A: There can be various reasons why your iPhone may not be able to make calls. Some common causes include weak signal strength, enabled Airplane Mode, outdated software, network settings issues, enabled Do Not Disturb mode, active call forwarding, or a faulty SIM card.
Q: What should I do if my iPhone won’t make calls but can still send texts?
A: If your iPhone is unable to make calls but can still send texts, there are several troubleshooting steps you can try. First, check your signal strength and ensure that you are in an area with good coverage. Verify that Airplane Mode is disabled and restart your iPhone. Make sure you have the latest iOS software update installed and consider resetting your network settings if necessary. Check if Do Not Disturb is enabled or if call forwarding is active. If none of these steps work, contact your cellular carrier for assistance or visit an Apple Store for further help.
Q: Can a software update fix the issue of not being able to make calls on my iPhone?
A: Yes, updating your iPhone’s software can often resolve connectivity and calling issues. Software updates frequently include bug fixes and improvements that address known problems. It’s always a good idea to check for any available updates in the “Settings” app under “General” and “Software Update.” If an update is available, follow the on-screen instructions to install it and see if it resolves the issue.
Q: Why does my iPhone still not make calls after following all the troubleshooting steps?
A: If you have followed all the recommended troubleshooting steps and your iPhone still won’t make calls, it’s advisable to contact your cellular carrier for further assistance. They can help diagnose any network-related issues specific to your account, perform additional troubleshooting, or provide guidance based on their network settings and configurations.
Q: Can I fix the problem of not being able to make calls on my iPhone by myself?
A: While many issues can be resolved by following the troubleshooting steps outlined in this guide, some problems may require professional assistance from your cellular carrier or an Apple Store. Don’t hesitate to seek help if needed. Trying to fix complex hardware-related issues or performing unauthorized repairs may voidyour warranty or cause further damage to your iPhone.
Q: Will resetting network settings delete my Wi-Fi passwords?
A: Yes, resetting network settings will remove all saved Wi-Fi passwords on your iPhone. When you reset network settings, it clears all network-related settings on your device, including Wi-Fi networks and passwords. After resetting, you’ll need to reconnect to your Wi-Fi networks and enter their respective passwords again. Make sure you have your Wi-Fi passwords handy before proceeding with the network settings reset.
Q: Is there a chance that a hardware issue is preventing my iPhone from making calls?
A: Yes, it’s possible that a hardware issue could be the underlying cause of your iPhone’s inability to make calls. Hardware problems can range from a faulty cellular antenna or SIM card reader to issues with the audio components responsible for voice calls. If you have tried all the software-based solutions and the problem persists, it is recommended to visit an Apple Store or authorized service provider for professional assistance. The technicians there have the expertise and diagnostic tools to identify and address hardware-related issues with your iPhone.
In conclusion, the frustration of not being able to make calls on your iPhone while still being able to text can be resolved with the right troubleshooting steps. By checking signal strength, disabling Airplane Mode, updating software, resetting network settings, and considering other potential causes, you can regain full functionality on your iPhone and stay connected with ease. If all else fails, don’t hesitate to reach out to your cellular carrier or visit an Apple Store for further assistance. Remember, it’s always better to seek professional help when dealing with complex hardware issues to avoid causing further damage. With the right steps and support, you’ll soon have your iPhone back to making calls and keeping you connected.